In this post, I share how we tackled persistently low employee responsiveness scores by leading co-design workshops with leaders and staff. Together, we uncovered root causes and created a practical Responsiveness Guide to help leaders better address employee feedback. This collaborative approach transformed survey insights into real, actionable change—improving engagement and trust across the organization.

I recently completed a qualitative research project exploring barriers and facilitators to accessing support services for individuals affected by abuse and assault. This work involved gathering perspectives from frontline staff, community-based organizations, and peer support specialists who work directly with people impacted by abuse and assault.

I’m honored to have been selected as a LEEAD Scholar with Expanding the Bench. This opportunity has already inspired me to reflect deeply on the vital role community voice plays in creating meaningful and equitable research and evaluation. While the fellowship has not yet begun, this recognition reinforces my belief that involving the people most impacted by programs and policies is not just beneficial but essential for authentic and actionable results.